Retail Flag Anti-Counterfeiting Policy
Sellers must offer only authentic products to sale on Retail Flag. Selling counterfeit products may result in suspension of your selling privileges unless you specify at the time of listing the product, and inform the buyer before they make a purchase. A badge “Replica” will be displayed with your listing, in case you are selling a replica.
All sellers must adhere to the following policy as sale of
counterfeit products is strictly prohibited.
Retail Flag reserves the right to withhold the funds and remove/destroy inventory in case of suspension of your selling privileges due to inauthentic product listing.
Sellers and suppliers are solely responsible to source authentic products. Sale of replicas is only allowed, if the seller chooses the right option at the time of uploading the listing. Retail Flag will display a badge “Replica” with the product listing, so that the buyer can make an informed decision.
Retail Flag reserves the right to suspend your selling privileges, destroy your inventory in the database OR in our warehouse at your own expense in case we find that you are selling inauthentic products as branded products. Additionally, we will not disburse your funds unless we are certain that our customers have received authentic products as per their order. We may also withhold your payments in case we determine that you were using our services to commit fraudulent activities OR engage/promote any other illegal activity.
Our team is continuously working to prevent the sale of replica
products to our customers without prior notice. We regularly collaborate,
coordinate and work with our sellers, vendors, right holders, manufacturers,
and any other stake holders to ensure that these guidelines and polices are met
at all times.
As part of this process, we may remove the listings at our own
discretion based on our review and analysis. We also work and collaborate with
right holders and law enforcement in country of our operations to support and
take action against sellers who violate this policy knowingly and try to harm
our customers and our reputation. Sellers may face criminal fines, imprisonment
and civil penalties, lawyer fees, statutory or other damages, damage claims by
the rights holders or any other penalties and punishment as stated by the
local/international law.
We
support the purchase of products sold in our marketplace with our Retail Flag
Guaranty, and we encourage rights owners to notify us in case of any concern
regarding product authenticity.