Retail
Flag is a trusted marketplace, and your voice, suggestions and feedback are
really important for us. As a user of our services, you can communicate and interact
with other members of the society through feedbacks, product reviews, messages,
question/answers regarding the product and forum discussion. In order to help
promote safe and progressive environment, where content of the platform helps
people understand our products and services in a better way, we have devised
certain guidelines which every member has to follow.
Note:
The guidelines mentioned here does not include the content of the products and
services available on Retail Flag. For example, a book or DVD sold on the
platform may carry content which is subject to other guidelines and policies,
which may not be part of Retail Flag’s policies and guidelines.
In order to develop a marketplace where integrity of
the community is taken seriously, sharing inauthentic content, misleading other
members by posting false and inaccurate information is strictly prohibited. In
case of a breach, Retail Flag reserves the right to restrict or suspend your
access to our forums, services and other features. Furthermore, we may also
remove the content and the products if we find it contradicting to our policies
and guidelines. If your registered account with us was found involved in any
form of misconduct, or in breach with any of the applicable laws, you may face
civil and criminal penalties and we may suspend your account permanently.
As a member of our community, you are encouraged to
report if you find any breach in anyway, which is in violation of our specified
guidelines and polices. You may NOTIFY US; our team will investigate the
issue and take appropriate action.
By
using our services and features, you agree to our CONDITIONS OF USE and to all relevant policies and
guidelines. We may amend these terms from time to time, and they apply to any
form of content, such as pictures, comments, feedbacks, product reviews, and
descriptions posted on the platform. While communicating with other members,
using any of our services, you will abide by these guidelines.
Eligibility
Criteria
In order to ensure that only authentic users post content on the platform, you must spend a minimum of 5000 PKR to be eligible to write product reviews, and participate in forum discussions. In order to leave a seller feedback, you have to complete 1 successful order cycle. However, you can read reviews and comments posted by other members, and you can ask questions as well without meeting the minimum spending criteria.
Help and
Relevance
Our
aim through providing you with these features is to enable your fellow members
to have access to helpful and relevant content. We expect you to submit content
based on your honest personal experience and opinions.
Product reviews and questions should only relate to the products itself. Feedbacks for sellers should contain information relating to their service, product price, packaging and communication. You may leave a feedback for a seller at https://www.Retailflag.com/feedback
Respect
Others
As
a community, we have members with different opinions and views. Some views may
be contradicting with your personal views, but they may not necessarily breach
our policies and guidelines. Kindly ensure that your participation encourages a
respectful and welcoming environment. Particularly:
Posting
defamatory, abusive, pornographic, harassing, threatening, racist, ethnical,
gender biased, sexually orientated, or hateful content is strictly prohibited.
Impersonation
is a crime punishable by law, and you should not impersonate someone or
something you are not.
Sharing
personal information, such as emails, phone numbers, and photographs is
prohibited.
Posting
phishing, advertisement links or malware links is prohibited.
Repletion
of same message or request is prohibited.
Influencing
other members to post similar views as you is prohibited.
Soliciting
paid reviews and feedbacks is prohibited.
Name-calling
or making fun of people is prohibited.
You
can ask questions and engage in discussion over community forums, as long as it
is done in a respectful and non-threatening manner. Also ensure that your
communication abides by all the relevant policies mentioned above.